Delivery Service & Terms 運送服務及條款

  • Customers can choose to pick up from Causeway Bay or SF Express.
  • Self-pickup in Causeway Bay: Customers need to pick up the goods within 7 days after the notification of "Natural Skin Pretty" received, no shipping fees are required.
  • If you choose SF Express to deliver the goods, the shipping fee will be paid by the receiver directly to the courier.
  • Please check to make sure that the quantity and price of the listed goods are correct, choose the payment method to pay, and provide the correct SF Express self-pickup point number or delivery address. The order must provide a contact number for follow-up.
  • SF Express Self-Pickup Point: http://www.sf-express.com/hk/tc/dynamic_function/S.F.Network/SF_store_address/
  • Opening Hours: Monday to Friday 12:00 noon to 8:00 pm
  • After receiving the payment, we will process the order immediately. Depending on the order quantity, the order is usually sent out within 3 to 5 working days after the payment is received, with a confirmation receipt and waybill number, and delivered within 1 to 2 working days after being sent.
  • If the courier company fails to deliver the package, it must return the package. "Natural Skin Pretty" will notify and arrange re-delivery via Whatsapp or email, and the shipping fee will be paid by the receiver directly to the courier.
  • For any enquiries, please Whatsapp: (852) 9289 2368 or Wechat ID:  kevinkwong319
  • For regular-priced purchases of HK$779 or below, the shipping fee is paid on collection. The shipping fee will be paid directly to SF Express upon receipt. The shipping fee ranges from approximately HK$20 to $40, depending on the weight and location of the shipment.  SF Express will charge a surcharge for remote areas.  
  • Free delivery service is available for purchases of HK$780 or above at regular price.
  • Free shipping service is available in Hong Kong only.
  • China, Macau and overseas countries (Australia, UK, Canada, United States, etc.) will be sent by SF Express or Hong Kong Post. The shipping fee is based on the actual weight. Please provide the delivery address to us for shipping quotation before purchase.
  • "Natural Skin Pretty" reserves the right of final decision.

     

     

    • 客戶可選擇銅鑼灣自取或順豐速遞。
    • 銅鑼灣取貨: 客戶需於"天然美肌"發出通知後7天內取貨,免運費。
    • 如選擇順豐速遞送貨,運費會以到付方式由收方直接交給速遞人員。
    • 請檢查確認所列的貨品數量價錢正確,選擇付款方式付款,並提供正確的順豐速運自提點編號或收貨地址訂單必須提供聯絡電話以便跟進。
    • 順豐站地址: 
      http://www.sf-express.com/hk/tc/dynamic_function/S.F.Network/SF_store_address/
    • 營業時間: 星期一 至 星期五 中午12:00 至 晚上​8:00
    • 收到款項後我們會馬上處理訂購,視乎訂購數量,訂單一般於收款後3至5個工作天寄出並發出確認收據和運單號碼寄出後1至2個工作天內送到。
    • 如果速遞公司未能成功投遞,須把包裹退回,"天然美肌" 將會以Whatsapp或電郵方式通知、安排重新送貨,運費會以到付方式由收方直接交給速遞人員。
    • 如有任何查詢請Whatsapp:(852) 9289 2368 或 微信 ID:kevinkwong319
    • 購買正價產品 HK$779 港元或以下,運費是以到付形式收取,客戶收貨時直接向順豐速支付運費,運費約港元$20$40不等視乎貨件重量及地點。如偏遠地區,順豐速遞會收取偏遠地區附加費。
    • 購滿正價產品 HK$780 港元或以上可享免費送貨服務
    • 免費送貨服務只適用於香港
    • 中國 澳門及海外國家(澳洲、英國、加拿大、美國等)會以順豐速遞或香港郵政寄出,運費以實際重量為準,請於購物前提供運送地址給我們以作運費報價。
    • "天然美肌" 保留最終決定權利。